So much of SEO and SEM is focused on getting people to your website, but what happens when they get there? To have any chance of converting a website visitor to a customer you need to make sure your site is focused on helping them make that transition. So let’s discuss how to optimize the post-click experience for your future customers.
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SEM Clicks In Focus
Just As Important as Measuring Conversion In the quest for online visibility, market share, and closing sales, many businesses turn to Search Engine Marketing (SEM). Clicks, representing potential prospects responding to Pay Per Click ads (e.g., Google AdWords, Microsoft AdCenter) is the initial action. If you’re evaluating your online ad effectiveness, which is more important: …
Online Sales: 8 Follow-Up Best Practices (Part I)
Your online and offline marketing is working as evidenced by the phone ringing, contact forms completed, and referrals received. A critical next step in the online sales loop is follow-up. Time and money has already been spent on lead generation, so now it’s a matter of connecting with your prospect. We’ve found 8 best practices …
Teaching Kids at Stanford University
Last weekend Massimo taught at Stanford University’s Splash program. It brings middle school and high school students from all over the Bay Area for a unique two-day event. Organized by Stanford students (Educational Studies Program), the purpose is to provide a learning experience not typically covered in a classroom setting. Topics vary widely as Splash …
Tracking Events on Google Analytics
Not sure if you’re business networking efforts are actually fruitful? Or, want to see if your outbound sales’ efforts are impacting your online sales funnel? Well, there’s a way to track events to your online stats via Google Analytics Annotations. Annotations are a way to chronicle activities like trade shows, new product launches, a video …
Remarketing: Google Analytics & PPC
What is Google Analytics remarketing? It’s a fancy term for selling to prospects who showed an interest in a particular product or service. In a nutshell, they’ve gone from a faceless suspect to a potential prospect as they are exhibiting buying behaviors. On average 96% of website visitors leave without taking the next step (e.g., filling out …
Twitter Followers: Auto Follow a No-No
Twitter Changes The Rules Getting Twitter followers is tricky. One popular strategy to increase social media reach and influence was to automatically follow new Twitter followers to can strike up a conversation. However, that practice via a third-party app has now been disallowed. On July 3 Twitter announced changes to their “Developer Rules of the Road” and …
Online Marketing Transparency
Success Ingredient in Client-Agency Relationships Our tagline is “Where Visibility & Transparency Connect.” We distilled our philosophy into these five words. We did it not to have a clever slogan for an elevator pitch. We did it because we saw a lot of online marketing agencies use black boxes to perform services like White Hat SEO, …
Yahoo Secure Search Explained
More Not Provided Data in Analytics It was just a matter of time when other search engines followed Google’s lead about “not provided” data in Analytics. Yahoo Secure Search launched in January. I’ll explain what the switch means for consumers and online marketers. What is Yahoo Secure Search? Yahoo Secure Search refers to the data …
Google I/O 2014 Lottery
Tickets to My Favorite Geek Fest To my fellow Google Geeks… the Google I/O 2014 registration lottery starts on April 15th! If you’ve ever tried to register for this amazing conference, you know how difficult it is to nab a ticket. Tickets sell out in literally less than 10 minutes. Last year, despite my best …






