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You are here: Home / Local SEO / Do You Have Google My Business Suspension? – Who’s Managing Your GMB?

Do You Have Google My Business Suspension? – Who’s Managing Your GMB?

October 9, 2019 //  by Jen Currier//  Leave a Comment

Last Updated on November 25, 2020

Hidden From the SERP

Google has recently published some alarming information about its local SEO tool Google My Business. If your GMB account is managed by a person that had previously had a Google My Business account banned, your account could be in danger too.

Ready to Talk?

If your account is managed by a third party, or you yourself have previously had problems with Google’s guidelines while running another business, your account may be risking suspension.

Should You Care?

First impressions count. And for many businesses, especially SMBs, Google My Business is often the first thing a potential customer sees when they search for your company online. Having a well optimized GMB account is a brilliant way to give customers basic information about your services, location, opening hours and much more.

Who you hire to manage your Google listing matters Click To Tweet

If your GMB is suspended you lose all of that. In some cases your business will also be delisted from Google Maps. For businesses that rely on foot traffic, GMB suspension is catastrophic.

What Can You Do?

Vetting your agency is important. If they — or their clientele — have a spotty history with Google in the past, they are not the best person to manage your account.Don't slip by getting a google my business suspension

One way to assess your marketing agency’s bona fides is to see if they are a Google Partner. Google Partners have to pass several certification tests. It’s unlikely a certified agency would engage in questionable tactics that could harm your listing.

An Agency Warning

A short note to any marketing agency staff reading this post; the street goes both ways. If you are attached to a GMB page of an old client, and that page is mis-managed after you have stopped working for them, then you may see repercussions on other accounts you manage.

Be sure to remove yourself from any accounts that you no longer have an active role in managing, just in case.

It’s Too Late to Avoid a Google My Business Suspension

But what should you do if your account has already been suspended? The short answer is: reach out to Google. If you can prove that your account has been suspended incorrectly, you should eventually regain your account. But the process is not quick; it can be complicated especially if you’re not used to working with Google.

Would You Like to Work With a Google Partner?

If you’re worried a Google My Business suspension, reach out to us. As Google Partners and Local SEO experts, we would be happy to provide advice on how you can protect your online reputation.

Photo credit – Top: Pexels
Photo credit – Bottom: Pexels

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Category: Local SEO

About Jen Currier

Jen has a passion for helping businesses succeed with their online marketing goals. She has deep SEO knowledge, using her years of hands-on experience to help improve organic visibility, website traffic and lead conversions. She has a solid history of creating link management strategies -- including scrubbing link profiles of irrelevant and harmful links -- that produce tangible results and business relationships. Keeping up to date with the latest Google Algo updates, she’s a stickler for following Google’s Quality Search Guidelines. She specializes in Local SEO, Google Penalty Recovery and Google My Business Suspensions.

Betty Kaufman
Betty Kaufman
2020-12-27
I have nothing but great things to say about the team at The Spectrum Group Online. For years, they've been managing my website, making sure it's up to date and that there are no issues. In the last 4 months, they've been running Facebook ads for me, and I'm thrilled with the results. Great ads. Tons of leads. A steady effort to improve the leads. Very responsive. If you want to be seen on social media, you should definitely talk to The Spectrum Group Online.
Vanessa Contreras
Vanessa Contreras
2020-04-13
I appreciate Spectrum’s data-based approach to digital marketing. They created a dashboard specific to the data points most important to our multi-location retail business. Even more importantly, they educated us and delivered insights that fed our digital marketing and e-commerce strategies.
Alison Salisbury
Alison Salisbury
2019-10-17
Spectrum has been managing my website for years. Technology and web security changes often, making it hard for a small business to keep up. I never worry because the Spectrum team takes care of the critical details. I particularly appreciate they proactively keep my website safe and secure. Peace of mind and great customer service. That's why I can highly recommend them!
Mark Feldstein
Mark Feldstein
2018-05-09
Our business grew, greatly due to the efforts of the Spectrum team. They are a focused company with great experience and plenty of talent to support their process. Jen Currier, in particular, is an excellent PM, who helped us every step of the way. They helped us re-design our website from the ground up and used tools such as Keyword Research and Heatmaps to help drive leads to our company. We had the best year in the history of our company, in part due to Spectrum's efforts. I do not hesitate to highly recommend them.
SantaCruz NonForceChiropractors
SantaCruz NonForceChiropractors
2017-07-14
Massimo and The Spectrum Group Online have been very effective at sending quality traffic to our website and generating phone calls for appointments. Massimo has always been professional, responsive, and ready to make useful suggestions as well as explain the many ins and outs of search advertising. I highly recommend him to any business wishing to use a skilled and professional search marketing expert to increase their leads and grow their revenues.
Google rating score: 5 of 5,
based on 6 reviews.
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