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AdWords Case Study

October 11, 2016 //  by Alyson Harrold//  Leave a Comment

Updated March 6, 2025

Reading Time: 2 minutes

Moving a PPC Account Into a Positive ROI

This AdWords Case Study summarizes the work we completed for a client headquartered in Northern California. They provide online training courses across the U.S. targeted to a young audience. Their competition routinely outbids them on keywords. Amidst intense pressure to further discount prices and guarantee results (passing the online course to receive a certificate), our client’s AdWords account was spending more than it was earning. It turned out their account had been set-up many years ago and was running without active management. Running at a consistent negative ROI (return on investment), the account needed to be overhauled quickly to produce results.

Effectively Manage Your Google Ads Resources

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In this Free eBook:

  • Learn the different ad types
  • Use ads to support SEO strategies
  • Understand SEM’s risks & benefits
  • Translate business goals to metrics
  • Set performance expectations
AdWords Case Study Client Quote

Snapshot Before Our Work Together

  • AdWords account was over eight years old actively spending $20,000 a month on digital ads.
  • Tracking incorrectly set up as key pieces of data were missing from reports.
  • The ad groups used as many relevant keywords as possible, including bidding wars on poorly-performing search terms.
  • Campaigns were focused on Cost Per Clicks (CPC) rather than conversions and actual business booked.
  • The account was earning a negative ROI and was losing ~ $75 per account conversion.

An AdWords Case Study Results

  • Cleaned up the account ad group structure to emphasize relevant and high-performance keywords.
  • Created tighter correlation between specific keywords and their landing pages to improve relevancy and conversion.
  • Switched strategy from CPC to Cost Per Acquisition (CPA), managing the account to achieve high conversion performance rather than quantity of clicks.
  • Implemented a robust and low-cost tracking system to measure everything on the account.
  • Taught the business owner how to monitor and measure their account so they could take action more quickly
  • Reduced their CPA from $90+ to $15 per customer acquisition.
  • Produced a positive ROI within 4 months, optimizing the ad spend so it generated a sustainable income stream.

A Certified Google Partner & UC Berkeley Extension Instructors

Most likely your business can’t afford to waste marketing dollars. By working with Spectrum, you benefit from working with a certified Google Partner and instructors at UC Berkeley Extension. What does that mean for you?

  • Directly access a professional team that’s been tested on their AdWords knowledge and experience
  • Partner with marketers who understand the entire online sales process including Web design and SEO
  • Ensure your account is actively managed for performance
  • Receive guidance on implementing systems that track accurate results
  • Enjoy the option of learning AdWords management including analytics reporting

Category: Case Studies// Author: Alyson Harrold

About Alyson Harrold

Alyson is Co-CEO and Chief Storyteller. Prior to forming the agency, her career spanned media (NBC-TV affiliates and city magazine, international ad agency) and positions like C-Suite financial services marketer and digital marketing consultant. Alyson learned how the right medium with the right message can attract the right audience. With her team, Alyson helps brands have meaningful customer interactions. Now she teaches those lessons—among others—as a UC Berkeley Extension instructor in her SEO and Digital Marketing courses since 2014. Alyson shares her knowledge as a speaker at preeminent digital marketing conferences around the country like Digital Growth Unleashed and more.

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